Connecting to a Device or Stack


You can connect to a CONVERGE Pro 2 (CP2) device or stack. Doing so lets you work in Live mode, whereby you can view a running configuration and make changes to parameters for the purposes of commissioning.


To connect to a device or stack:


1. Connect the CP2 to your Windows Laptop or PC using either the front panel USB 2.0 connection (via USB A-B cable), or placing the CP2 on a network via the rear panel RJ45 LAN connection. 


Note: 


The default IP address via USB is 169.254.99.202. There is no default IP address for the LAN connection (RJ45 on rear panel). If not connecting via USB, a DCHP server is required when connecting to a unit via the LAN (RJ45 rear panel) which hasn't been configured with a static address. The LAN Network Interface Card does not revert to a 'link-local' address.


2. Open the Console AI software application.


All discovered CONVERGE Pro 2 devices are listed under 'Discovered on current LAN subnet':



Devices that have been connected to the CONSOLE recently are shown under 'Recent Connections':




Note:


If the device you want to connect to is not shown, check the following: a) make sure device is

turned on; b) make sure the device is on the same subnet as your computer (this can include

connecting via the USB connection on the front of the device); c) if you aren’t connecting using

a USB cable, make sure are connected to the network. If you have checked all these and the

device is still not shown, you can also try to connect to the device by specifying a known IP address. 


See 'Add Device Manually' below for more information.


Note:


If you see the following message beneath 'Discovered on current LAN subnet': “Please contact

your system administrator to have ClearOne Locator service started” then you need to start,

or restart, the ClearOne Locator Service. See Start the ClearOne Locator Service for more

information.


3. Choose a device to connect.

If the device you want to connect to doesn’t appear, and you want to add a device manually, skip to the


'Add Device Manually' section below.


4. Click Connect.


The Authenticate dialog box appears:


5. Type the username and password for the device, and then click OK. The default username is 'clearone' and the default password is 'converge'.  


You are now connected to the device or stack:



Add Device Manually


1. If the device you want to connect to isn’t listed, you can also specify the address manually by clicking

Add.

The Add Manual IP Address dialog box appears:



2. Type an IP address, then click OK.

The Authenticate dialog box appears:


3. Type the username and password for the device, and then click OK.


You are connected to the device or stack.


4. If the CONSOLE software detects that a newer version of the firmware is available, the following

warning appears:




5. If you don’t want this warning to appear in the future, uncheck the Show Again check box.


6. Click OK.


Start the ClearOne Locator Service


The ClearOne Locator Service allows the CONSOLE application to discover CONVERGE Pro 2 devices on the same subnet. If necessary, you can start, or restart, the ClearOne Locator Service.


To start the ClearOne Locator Service:


1. Press Windows Key + R to open the Windows Run dialog box.

2. In the Run dialog box, type services.msc, then click OK.

3. The Services dialog box appears.

4. Locate the service named ClearOne Locator Service.

5. Right-click ClearOne Locator Service and choose either Start (if it’s available) or Restart (if Start is

unavailable).